Crisis Intake & Support Worker

Reports To

Linda Krystina Housing Society Manager   

Job purpose

This role is responsible for the provision of short-term protective accommodation, on an emergency crisis-intervention basis, to primarily high-risk women and children.

Duties and responsibilities

The LKSH Crisis Intake Support Worker is part of cohesive team ensuring the safety and well-being of participants from entry to exit of the program, using a trauma informed lens. The Crisis Intake Support Worker provides a range of support services for women and their children fleeing abuse including:

• Diffusing any crisis situations
• Ensuring house rules are followed and implemented in a consistent manner
• Performing routine cleaning and sanitization
• Overseeing and assisting with meal preparations
• Completes tasks as directed by the supervisor
• Ensuring all written materials are secured and all phone calls regarding participants take place in the office
• Maintaining strict confidentially of all information regarding residents in the program

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Required Qualifications and Certifications

• Clear Police Information Check – Vulnerable Sector
• A valid class 5 driver’s license with reliable transportation
• Driver’s Abstract

Additional Information:

The following training/certifications are preferred; however, training may be provided by the Employer to successful applicants:

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·       Crisis intervention training

·       Working with victims of Trauma

·       Selfcare training

·       First Aid – Level C w/ CPR baby safe

·       Mental Health First Aid

·       Suicide Prevention Training

·       Cultural Competency Training

·       Addictions& Substance Abuse Training

·       Food Safe

·       CPI– Intervention Crisis Training

Work Conditions

• The position requires the incumbent to have the ability to function independently, and often under pressure while managing multiple

          concurrent projects and deadlines

 
• On-call coverage may be needed as agreed upon with Supervisor
• Shifts are typically 12 hours in length

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·       General knowledge of mental health diagnoses, medications, treatment, and support resources

·       Knowledge and understanding of Saulteau First Nation’s mission, vision and values

·       Effective communication skills – both verbally and in writing

·       Good computer skills including Microsoft office and Outlook

·       Ability to analyze problems and develop effective solutions

·       Ability to resolve crisis situations effectively and safely

·       Ability to work independently and with minimal supervision

·       Ability to constructively resolve conflict with co-workers, management, and external services

·       Physical ability to perform the duties of the position

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All interested applicants please send your resume to jobs@saulteau.com

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